Privacy Policy
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Privacy Policy
Effective Date: July 29, 2026
Last Updated: July 29, 2026
1. Introduction and Who We Are
Vitaveg eco packaging LLC ("Vitaveg," "we," "us," or "our") operates the website located at https://vitavegecopackaging.com (the "Site"), an e-commerce store selling eco-friendly packaging products.
We are committed to protecting your privacy. This Privacy Policy explains:
- What personal information we collect and why
- How we use, store, and share that information
- Your privacy rights under applicable law, including the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively, "CCPA/CPRA")
- How to exercise those rights and contact us
California residents: Please pay particular attention to Section 10 – California Privacy Rights, which describes your specific legal rights under CCPA/CPRA.
Residents of other U.S. states with applicable privacy laws (Virginia, Colorado, Connecticut, Utah, Texas, and others): Please see Section 11 – Other U.S. State Privacy Rights.
This policy applies to personal information collected through our Site and related communications. It does not apply to information about our employees, contractors, or job applicants, or to information that is lawfully made available from government records or genuinely made public.
2. Personal Information We Collect
We collect personal information in the following categories, as defined under CCPA/CPRA:
A. Identifiers
Full name, email address, billing address, shipping address, phone number, IP address, cookie identifiers, browser and device identifiers, and account usernames.
B. Commercial Information
Products purchased, considered, or returned; order history; transaction amounts; shopping cart contents; product reviews or ratings you submit.
C. Internet or Other Electronic Network Activity Information
Pages visited on our Site, links clicked, features used, time and duration of visits, search queries entered on our Site, referral source (how you arrived at our Site), browser type, operating system, and device type.
D. Geolocation Data
Approximate geographic location (city and state level) inferred from your IP address. We do not collect precise GPS location data.
E. Financial Information (Sensitive Personal Information)
Payment card or bank account information required to complete a purchase. Important: We do not store your full payment card number. Payment data is collected and processed directly by our PCI-DSS-compliant payment processors, Stripe and Amazon Pay, pursuant to their own security standards and privacy policies.
F. Inferences
Inferences drawn from the above categories to create a profile reflecting your interests, preferences, purchasing tendencies, and likely product affinities, used to personalize your experience and deliver relevant advertising.
G. Communications Data
The content of emails, contact form submissions, or other communications you send to us.
3. How We Collect Personal Information
Directly from you — when you place an order, create or log into an account, fill out a contact or inquiry form, subscribe to our email list, submit a product review, or communicate with us by email or phone.
Automatically from your device — when you visit our Site, we automatically collect technical and usage data through cookies, pixels, web beacons, and similar tracking technologies embedded in our pages and by our advertising partners. For full details, see our Cookie Policy.
From third-party partners — we may receive information about you from advertising platforms (such as Google and Meta/Facebook) when you interact with our ads off-site, and from analytics providers that help us understand how our Site is used. Such data is received and used consistent with those partners' privacy policies and, where required, your consent.
4. Purposes for Which We Collect and Use Personal Information
We collect and use personal information for the following business and commercial purposes:
| Purpose | Categories of Personal Information Used |
|---|---|
| Process and fulfill orders (including shipping and returns) | Identifiers, Commercial Information, Financial Information |
| Create and manage customer accounts | Identifiers, Commercial Information |
| Send order confirmations, shipping notifications, and receipts | Identifiers, Commercial Information |
| Respond to customer service inquiries and complaints | Identifiers, Communications Data |
| Send marketing and promotional communications (with your consent or as permitted by law) | Identifiers, Commercial Information, Inferences |
| Analyze and improve Site performance, usability, and content | Network Activity, Geolocation, Inferences |
| Deliver and measure targeted advertising on our Site and third-party platforms | Identifiers, Network Activity, Inferences |
| Prevent fraud, unauthorized access, and abuse of our services | Identifiers, Network Activity, Geolocation, Financial Information |
| Verify identity and authenticate users | Identifiers |
| Comply with applicable legal obligations and enforce our Terms & Conditions | All categories, as necessary |
| Process payments securely | Financial Information (Sensitive PI) — handled by Stripe and Amazon Pay |
We do not use personal information for automated decision-making that produces legal or similarly significant effects on you without human review.
5. Disclosure of Personal Information to Third Parties
We disclose personal information to third parties only for legitimate business purposes as described below. Where required by law, we enter into written contracts with service providers prohibiting them from using your information for their own unrelated purposes.
A. Payment Processors (Service Providers)
- Stripe, Inc. — processes credit and debit card payments. Privacy Policy: stripe.com/privacy
- Amazon Pay (Amazon.com, Inc.) — processes Amazon-based payments. Privacy Notice: pay.amazon.com/help/201212490
These processors are contractually bound to use your payment information only to process your transactions and are prohibited from selling or sharing it.
B. Analytics Providers (Service Providers)
- Google LLC (Google Analytics) — website traffic and behavior analytics. Privacy Policy: policies.google.com/privacy. You can opt out via Google Analytics Opt-out Browser Add-on.
- Automattic, Inc. (JetPack) — site analytics and performance. Privacy Policy: automattic.com/privacy
- SourceBuster — traffic source attribution and analytics.
- New Relic, Inc. — website performance monitoring. Privacy Policy: newrelic.com/termsandconditions/privacy
C. Advertising Networks (Third Parties — Data Shared for Cross-Context Behavioral Advertising)
We share personal information with the following advertising partners for the purpose of delivering targeted advertising. Under CCPA/CPRA, this constitutes "sharing" personal information. You may opt out of this sharing as described in Section 10.3.
- Google LLC (Google Ads, Google Tag Manager, DoubleClick) — search, display, and remarketing advertising. Privacy Policy: policies.google.com/privacy
- Meta Platforms, Inc. (Facebook Pixel) — social media advertising. Privacy Policy: facebook.com/privacy/policy
- LinkedIn Corporation — professional network advertising. Privacy Policy: linkedin.com/legal/privacy-policy
- Pinterest, Inc. — visual discovery advertising. Privacy Policy: policy.pinterest.com/privacy-policy
D. Infrastructure and Security Providers (Service Providers)
- Cloudflare, Inc. — content delivery network (CDN), DDoS protection, and bot management. Privacy Policy: cloudflare.com/privacypolicy
- SiteGround — web hosting. Privacy Policy: siteground.com/privacy.htm
- Google LLC (reCAPTCHA) — spam and bot prevention. Privacy Policy: policies.google.com/privacy
E. Platform and Content Providers (Service Providers)
- Google LLC (YouTube) — embedded video content. Privacy Policy: policies.google.com/privacy
- Automattic, Inc. (WordPress, WooCommerce) — website and e-commerce platform. Privacy Policy: automattic.com/privacy
- Elementor Ltd. — website builder. Privacy Policy: elementor.com/pages/privacy-policy
- CookieYes — cookie consent management platform. Privacy Policy: cookieyes.com/privacy-policy
F. Legal and Safety Disclosures
We may disclose personal information to law enforcement, regulators, courts, or other third parties when we believe in good faith that disclosure is necessary to: (a) comply with applicable law or legal process; (b) protect the rights, property, or safety of Vitaveg, our customers, or others; or (c) detect, prevent, or address fraud or security issues.
G. Business Transfers
If Vitaveg is involved in a merger, acquisition, asset sale, or bankruptcy proceeding, personal information may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your information by posting a notice on our Site or sending you an email.
We do not sell personal information to data brokers or unaffiliated third parties for their own direct marketing purposes.
6. Sale and Sharing of Personal Information
Under CCPA/CPRA, "sharing" personal information includes disclosing it to third parties for cross-context behavioral advertising — even without monetary exchange. We engage in such sharing with our advertising partners as described in Section 5.C above.
The following table summarizes the categories of personal information we share and with whom:
| Category of Personal Information Shared | Third Parties | Purpose |
|---|---|---|
| Browsing and interaction data (pages visited, links clicked, time on site) | Google Ads, Meta/Facebook, LinkedIn, Pinterest, DoubleClick | Cross-context behavioral advertising and remarketing |
| Device and browser information (IP address, browser type, cookie IDs, device identifiers) | Google Analytics, Google Ads, Meta/Facebook, LinkedIn, Pinterest | Audience targeting and analytics |
| Advertising identifiers and inferred interests | Google Ads, Meta/Facebook, LinkedIn, Pinterest, DoubleClick | Personalized advertising |
You have the right to opt out of this sharing at any time. See Section 10.3 – Do Not Sell or Share My Personal Information for instructions.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Order and transaction records | 7 years | Tax, accounting, and legal compliance |
| Customer account information | Duration of account + 2 years after closure | Account management and dispute resolution |
| Customer service communications | 3 years | Quality assurance and dispute resolution |
| Website analytics data | 26 months | Performance analysis (Google Analytics default) |
| Cookie and tracking data | Varies by cookie (see Cookie Policy) | Session management, analytics, advertising |
| Advertising pixel data | 90 days to 1 year depending on platform | Ad targeting and conversion measurement |
| Fraud prevention records | Up to 5 years | Security and fraud detection |
When personal information is no longer needed for any applicable purpose or legal requirement, we securely delete or irreversibly anonymize it.
8. Security of Your Personal Information
We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
- SSL/TLS encryption for all data transmitted to and from our Site (HTTPS)
- Cloudflare Web Application Firewall (WAF) and DDoS protection
- PCI-DSS compliant payment processing via Stripe and Amazon Pay — we never store raw payment card numbers
- Access controls limiting employee access to personal information on a need-to-know basis
- Regular security monitoring via Sucuri and Cloudflare
- Server-side security maintained by our hosting provider, SiteGround
While we strive to protect your personal information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and any applicable regulatory authorities as required by law.
9. Children's Privacy
Our Site is not directed to, and we do not knowingly collect personal information from, children under the age of 16. If you are under 16, please do not use our Site or submit any personal information to us.
If we learn that we have inadvertently collected personal information from a child under 16, we will promptly delete it. If you believe we may have collected information from a child under 16, please contact us at info@vitavegecopackaging.com.
10. California Privacy Rights (CCPA/CPRA)
This section applies exclusively to residents of California and supplements all other sections of this Privacy Policy. If you are a California resident, you have the following rights under the CCPA as amended by the CPRA.
10.1 Your Rights
Right to Know
You have the right to request that we disclose to you:
- The categories of personal information we have collected about you
- The categories of sources from which we collected it
- Our business or commercial purpose for collecting, selling, or sharing it
- The categories of third parties with whom we share it
- The specific pieces of personal information we hold about you
Right to Delete
You have the right to request that we delete personal information we have collected from you. We will honor deletion requests unless an exception applies, such as when retention is necessary to: complete a transaction you requested; comply with a legal obligation; detect and prevent fraud or security incidents; exercise or defend legal claims; or for other internal uses compatible with the context in which the information was collected, as permitted under CCPA.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you, taking into account the nature and purpose of the data.
Right to Opt-Out of Sale or Sharing
You have the right to opt out of the sale or sharing of your personal information with third parties for cross-context behavioral advertising purposes. We currently share personal information with advertising partners as described in Section 6. See Section 10.3 for opt-out instructions.
Right to Limit Use of Sensitive Personal Information
You have the right to direct us to limit our use and disclosure of sensitive personal information to only what is necessary to perform the services you requested or as otherwise permitted under CCPA/CPRA. Our only category of sensitive personal information is payment card data, which we use solely to process your transactions. We do not use sensitive personal information to infer characteristics about you or for any other secondary purpose.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not:
- Deny you goods or services
- Charge you a different price or rate for goods or services
- Provide you with a different level or quality of goods or services
- Suggest that you will receive a different price or quality of goods or services
We do not offer financial incentives or price differences in exchange for the collection or retention of personal information. If that changes, we will update this policy and provide required disclosures.
10.2 How to Submit a Privacy Rights Request
To exercise your Right to Know, Right to Delete, or Right to Correct, submit a verifiable consumer request through one of the following methods:
- Email: info@vitavegecopackaging.com — use subject line: "California Privacy Rights Request"
- Contact Form: vitavegecopackaging.com/contact
- Phone: +1 (954) 727 3803 (Monday–Friday, 9:00 AM–5:00 PM ET)
Verification: To protect your security, we must verify your identity before processing your request. Verification typically requires you to confirm information we have on file associated with your account or a recent order (such as your email address, order number, or shipping address). We may request additional documentation in cases of elevated risk.
Response time: We will respond to a verifiable consumer request within 45 calendar days of receipt. If we need additional time (up to 45 additional days), we will notify you of the extension and the reason for it before the initial 45-day period expires. We provide responses at no charge, up to twice per 12-month period per California resident.
Authorized agents: You may designate an authorized agent to submit a request on your behalf. The authorized agent must provide a signed written authorization from you, and we may require you to verify your identity directly with us to confirm the agent's authority. We will not require you to verify your identity if your authorized agent provides proof of power of attorney pursuant to California Probate Code Sections 4000–4465.
Online requests: When submitting a Right to Know request for specific pieces of personal information online, we will require you to pass a heightened identity verification process to protect your security.
10.3 Do Not Sell or Share My Personal Information
We share identifiers, browsing data, and advertising identifiers with advertising partners (Google, Meta/Facebook, LinkedIn, Pinterest) for cross-context behavioral advertising. Under CCPA/CPRA, you have the right to opt out of this sharing.
To opt out, you may use any of the following methods:
- Cookie Preferences: Click the "Cookie Preferences" button at the bottom of any page on our Site and opt out of "Advertisement" and "Analytics" cookies. This prevents tracking pixels and advertising cookies from placing data on your device.
- Email Request: Email us at info@vitavegecopackaging.com with subject line: "Opt-Out – Do Not Sell or Share My Personal Information." Include your name and email address. We will process your request within 15 business days.
- Global Privacy Control (GPC): We recognize and honor the Global Privacy Control (GPC) browser signal as a valid opt-out of sale and sharing under CCPA/CPRA. If your browser or browser extension is configured to send a GPC signal, we will treat it as an opt-out request when you visit our Site. Learn how to enable GPC at globalprivacycontrol.org.
- Third-Party Opt-Outs: You may also opt out directly through our advertising partners:
- Google: adssettings.google.com
- Meta/Facebook: facebook.com/ads/preferences
- LinkedIn: LinkedIn Ad Settings
- Pinterest: Pinterest Ad Settings
- Digital Advertising Alliance (opt out of multiple networks at once): optout.aboutads.info
Note: After opting out, you may continue to see ads from Vitaveg on other platforms, but those ads will not be personalized based on your browsing behavior on our Site. Opting out of cookies on our Site does not remove ads already served or undo tracking that occurred prior to your opt-out.
10.4 California "Shine the Light" Disclosure (Civil Code § 1798.83)
California residents may request, once per calendar year, information about personal information (if any) we disclosed to third parties for their own direct marketing purposes during the preceding calendar year. If applicable, we will provide a list of the categories of personal information shared and the names and addresses of those third parties.
To submit a Shine the Light request, email us at info@vitavegecopackaging.com with subject line: "Shine the Light Request."
11. Other U.S. State Privacy Rights
Residents of the following states may have rights similar to those described in Section 10, to the extent required by applicable state law: Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Texas (TDPSA), and other states that have enacted or may enact comprehensive privacy legislation.
These rights may include the right to:
- Access personal information we hold about you
- Correct inaccurate personal information
- Delete personal information
- Obtain a copy of personal information in a portable format
- Opt out of targeted advertising, the sale of personal information, and profiling that produces legal or similarly significant effects
- Appeal a decision we make regarding your privacy request
To exercise any of these rights, contact us at info@vitavegecopackaging.com or through our Contact Form. We will respond within the timeframe required by your state's law and will not discriminate against you for exercising your rights.
If we deny your request and your state law provides a right to appeal, you may submit an appeal by emailing us at info@vitavegecopackaging.com with subject line: "Privacy Rights Appeal." We will respond to your appeal within the timeframe required by applicable law.
12. Cookies and Tracking Technologies
We use cookies, pixels, web beacons, and similar technologies to operate our Site, analyze usage, and deliver targeted advertising. For detailed information about each cookie we use — including its purpose, duration, and provider — please see our Cookie Policy.
You can manage your cookie preferences at any time by clicking the "Cookie Preferences" button at the bottom of our Site. You may also use your browser settings to block or delete cookies; however, doing so may affect Site functionality.
13. Email Marketing
If you subscribe to our email list or make a purchase, we may send you promotional emails about our products, offers, and updates. You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by emailing us at info@vitavegecopackaging.com.
Even if you opt out of marketing emails, we will continue to send you transactional emails related to your orders and account (such as order confirmations and shipping updates).
14. Third-Party Links
Our Site may contain links to third-party websites, social media platforms, or services that are not owned or controlled by Vitaveg. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party site before providing personal information to them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a prominent notice on our Site, and/or
- Send an email notification to registered customers where required by law
Your continued use of our Site after the effective date of any changes constitutes your acknowledgment of the updated policy. We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vitaveg eco packaging LLC
1059 Shotgun Rd.
Sunrise, Florida 33326
United States of America
Email: info@vitavegecopackaging.com
Phone: +1 (954) 727 3803
Contact Form: vitavegecopackaging.com/contact
Business Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time
We are committed to working with you to address any privacy concern promptly and in good faith.
This Privacy Policy was last reviewed and updated on July 29, 2026.
